Prayer is not like calling the help desk

I call the help desk when the product or the documentation fails. It should just work without me needing to ask how.

But our life in God is not supposed to "just work" without us asking for help. Our life in God is our life with God, with our Abba Father, our elder brother who laid down his life for us, and the Spirit living in us.  The best part, the key part of this life is the relationship. We're supposed to call him, praise him, interact with him, tell him where we are, listen to his responses. In short, we should be with him.